Read some of the quotes in this story about how technology is failing to improve education.
Then read this, by Michael Hammer and James Champy.
Or, if you are too busy or lazy, the money quote is
"the fundamental error that most companies commit when they look at technology is to view it through the lens of existing processes.... The real power of technology is not that it can make the old processes work better, but that it enables organizations to break old rules and create new ways of working."HT (for bringing the quote to my attention): Alan E. Guskin.
Extra Credit: How are barbers and professors similar?
Hint, read this, then read this.
1 comment:
"the fundamental error that most companies commit when they look at technology is to view it through the lens of existing processes"
It has been my experience that management also gets excited by innovation in search of a problem and throws away money when they acquire the equipment because of the "cool" factor. Some executives at companies buy fancy and innovative equipment without talking to workers who are going to use it. Eventually the equipment ends up in storage or concealed in a corner of the shop.
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